We’d Love to Hear From You

Our formulations are designed for all skin types. Each product page includes a detailed skin-type guide. If you're unsure, our team can recommend a personalised routine.

Yes. Every S17 product is 100% cruelty-free and certified vegan. We never test on animals, and our packaging uses sustainably sourced, recyclable materials.

Standard Australian shipping takes 3-5 business days. Express shipping (1-2 business days) is available at checkout. International orders typically arrive within 7-14 business days.

We accept returns within 30 days of purchase for unopened products in their original packaging. Contact us and we'll work with you on an exchange or store credit.

Store products in a cool, dry place away from direct sunlight. Our serums benefit from refrigeration - it extends shelf life and feels wonderful on the skin.

Absolutely. We partner with select boutiques, spas, and retailers who share our values. Choose 'Wholesale' in the subject dropdown and tell us about your business.